Question 1

What exactly is lead automation for a restaurant?

Accepted Answer

It is a revenue engineering infrastructure that works 24/7 to capture, qualify, and nurture potential customers coming from digital channels. Instead of your team wasting time answering basic questions, our AI Agents take care of converting inquiries into confirmed bookings autonomously.

Question 2

How does this system help increase group or event bookings?

Accepted Answer

We implement digital SDRs (Sales Development Representatives) that proactively prospect on platforms like Google Maps or social media to identify companies or individuals looking for event spaces. The system qualifies the lead based on your criteria and only delivers high-value opportunities ready to close.

Question 3

What if a customer has specific questions about the menu or allergens?

Accepted Answer

Our agents use RAG (Retrieval-Augmented Generation) technology, meaning they have a brain loaded with all the information about your menu, hours, and policies. They can answer with human precision any technical doubt before redirecting the customer to the booking engine.

Question 4

Do I have to pay a commission for each booking or task performed?

Accepted Answer

No. Unlike traditional platforms that charge an automation tax for every action or booking, we install the infrastructure on private servers under your control. This allows you to run unlimited flows for a fixed and predictable infrastructure cost, saving up to 10x compared to closed SaaS solutions.

Question 5

Does it integrate with my current booking software?

Accepted Answer

Yes. We can connect virtually any tool that has an API or webhook system (e.g., TheFork, CoverManager). This allows for a bi-directional data flow: the AI can check real-time availability and log the booking directly into your management system.

Question 6

Is the handling of my guests' data secure?

Accepted Answer

Absolutely. By using a data sovereignty architecture, all sensitive customer information remains within your controlled perimeter and not on third-party servers. We strictly comply with GDPR regulations using end-to-end encryption.

Question 7

How much manual labor can it save my team?

Accepted Answer

Our clients typically report savings of between 15 and 25 hours per week on repetitive tasks such as order confirmations, inventory updates, and post-sale follow-ups. This allows your staff to focus exclusively on offering an exceptional front-of-house experience.

Question 8

How are customers who don't finish their booking managed?

Accepted Answer

We have multi-channel recovery flows. If a customer abandons the process, the system can automatically send a personalized reminder via WhatsApp or Email with a dynamic incentive, helping recover abandoned bookings effectively.

Question 9

What happens after the customer dines at the restaurant?

Accepted Answer

The system activates a viral post-sale flow. Seven days after the visit, it sends a satisfaction survey; if the rating is positive, it invites the customer to leave a Google review, and if negative, it immediately alerts the support team to manage the issue privately.

Question 10

How long does the system take to be ready?

Accepted Answer

A basic implementation can be operational in 1-2 weeks, while full orchestration systems for large groups can take 3-4 weeks, always without interrupting your daily operations.

Questions &
Answers

What exactly is lead automation for a restaurant?

How does this system help increase group or event bookings?

What if a customer has specific questions about the menu or allergens?

Do I have to pay a commission for each booking or task performed?

Does it integrate with my current booking software?

Is the handling of my guests\u2019 data secure?

How much manual labor can it save my team?

How are customers who don\u2019t finish their booking managed?

What happens after the customer dines at the restaurant?

How long does the system take to be ready?

Still have questions?

Questions &
Answers

What exactly is lead automation for a restaurant?

How does this system help increase group or event bookings?

What if a customer has specific questions about the menu or allergens?

Do I have to pay a commission for each booking or task performed?

Does it integrate with my current booking software?

Is the handling of my guests\u2019 data secure?

How much manual labor can it save my team?

How are customers who don\u2019t finish their booking managed?

What happens after the customer dines at the restaurant?

How long does the system take to be ready?

Still have questions?